You should reply to a review, even if it’s good or bad, within one day. This helps stop problems from getting worse on places like social media, and it shows that your brand cares about what customers say. With Review Eagle you can quickly and easily respond to all reviews via our online dashboard.  With just 1 click you can reply to reviews across 23+ platforms all from one spot, and thanks to our new AI Online Review Responder, you can create engaging, personalized responses in 1-click for both good and bad reviews.   It is very important to reply to reviews, especially bad reviews so that future clients see your company as a leader and professional organization.  Review Eagle makes replying to reviews simple and easy.