With Review Eagle, we automate and take care of reminding your customers to leave a Review.  In fact, that is the core of our product – we use a proven strategy with follow-up across email, SMS/Text, and WhatsApp (as well as QR codes you can place in your store, or on business cards/invoices) to give your customers gentle reminders to provide their feedback.    So yes, reminding a customer to provide feedback (and ultimate a review) is something we recommend – and we take care of everything for you so you don’t have to!